FAQ's
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Find quick solutions to common inquiries about Arbon Sports products, policies, and services.
Placing an inquiry is easy. Simply navigate to the product page you’re interested in and click the “Make Inquiry” button. Fill out the form with your name, email, phone number, and your inquiry message. We’ll get back to you as soon as possible.
At the moment, we don’t process payments directly on our website. We focus solely on inquiries. Once you make an inquiry, our team will assist you further regarding payment options and processing.
Yes, we offer customization options for bulk orders. Whether you’re looking to add your team logo or personalize your apparel, we can accommodate your needs. Contact us directly to discuss customization options.
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, please contact us within [number] days of receiving your item. We’ll provide instructions for returning the product and issue a refund or exchange as necessary.
Shipping times vary depending on your location and the shipping method selected. Once your inquiry is placed, our team will provide you with an estimated delivery timeframe based on your location and shipping preferences.
Yes, we offer international shipping. Additional charges may apply for international orders, and shipping times may vary. Please contact us for more information regarding international shipping options and rates.
Yes, we’re committed to ethical sourcing and sustainable practices. We work closely with our suppliers to ensure that our materials are sourced responsibly and that fair labor practices are upheld throughout our supply chain.
Once your order is shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Yes, you can cancel or modify your inquiry by contacting us directly as soon as possible. Once an order has been processed for shipping, it may not be possible to cancel or modify it, but we’ll do our best to accommodate your request.
Yes, we offer wholesale pricing for bulk orders. Whether you’re a retailer, team, or organization looking to purchase in large quantities, we can provide competitive pricing and personalized service. Contact us for more information about wholesale opportunities.
We hope these FAQs provide the information you need. If you require further assistance or have specific questions about our products and services, please don’t hesitate to contact us. Your satisfaction is our priority, and we’re here to help you every step of the way.